Introduction and Overview

We have written this privacy statement (version 12.03.2022-311964337) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data (data for short) we as the controller – and the processors (e.g. providers) commissioned by us – process, will process in the future and what lawful options you have. The terms used are to be understood as gender-neutral.

In short, we inform you comprehensively about data we process about you.

Privacy statements usually sound very technical and use legal terminology. This privacy statement, on the other hand, is intended to describe the most important things to you as simply and transparently as possible. To the extent that it is conducive to transparency, technical terms are explained in a reader-friendly manner, links to further information are provided and graphics are used. In this way, we inform you in clear and simple language that we only process personal data in the course of our business activities if there is a corresponding legal basis. This is certainly not possible by providing the most concise, unclear and legalistic explanations possible, as is often standard practice on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative, and perhaps there is one or two pieces of information that you did not yet know.

If you still have questions, we would like to ask you to contact the responsible party named below or in the imprint, to follow the links provided and to look at further information on third-party sites. Our contact details can of course also be found in the imprint.

Scope of application

This data protection declaration applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (order processors). By personal data, we mean information within the meaning of Art. 4 No. 1 GDPR, such as a person’s name, e-mail address and postal address. The processing of personal data ensures that we can offer and invoice our services and products, whether online or offline. The scope of this privacy policy includes:

  • all online presences (websites, online stores) that we operate
  • social media presences and email communications
  • mobile apps for smartphones and other devices

In short, the data protection declaration applies to all areas in which personal data is processed in the company via the aforementioned channels in a structured manner. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.

Legal basis

In the following privacy statement, we provide you with transparent information on the legal principles and regulations, i.e. the legal bases of the General Data Protection Regulation, which enable us to process personal data.

As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, which you can of course read online on EUR-Lex, the access to EU law, at https://eur-lex.europa.eu/legal-content/DE/ALL/?uri=celex%3A32016R0679&tid=311964337.

We only process your data if at least one of the following conditions applies:

  1. Consent (Article 6(1)(a) GDPR): You have given us your consent to process data for a specific purpose. An example would be the storage of your entered data of a contact form.
  2. Contract (Article 6(1) lit. b) GDPR): In order to fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a purchase contract with you, we need personal information in advance.
  3. Legal obligation (Article 6(1)(c) GDPR): If we are subject to a legal obligation, we process your data. For example, we are legally obliged to keep invoices for accounting purposes. These usually contain personal data.
  4. Legitimate interests (Article 6(1)(f) GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data in order to operate our website in a secure and economically efficient manner. This processing is therefore a legitimate interest.

Other conditions, such as the performance of recordings in the public interest and the exercise of official authority, as well as the protection of vital interests, do not generally arise for us. If such a legal basis should nevertheless be relevant, it will be indicated at the appropriate place.

In addition to the EU Regulation, national laws also apply:

  • In Austria, this is the Federal Act on the Protection of Individuals with regard to the Processing of Personal Data (Data Protection Act), or DSG for short.
  • In Germany, the Federal Data Protection Act, or BDSG for short, applies.

If other regional or national laws apply, we will inform you about them in the following sections.

Contact details of the person responsible

If you have any questions regarding data protection, you will find the contact details of the responsible person or body below:

Kangoolutions GmbH

Managing directors: Dominic Beckbauer and Richard Hitzl

Im Mediapark 5

50670 Cologne

E-Mail: website@kangoolutions.de

Registry court: Cologne Local Court

Registration number: HRB 98376

Sales tax identification number according to § 27 a sales tax law: DE325267186

Imprint: https://kangoolutions.de/imprint/

Storage period

It is our general policy to store personal data only for as long as is absolutely necessary for the provision of our services and products. This means that we delete personal data as soon as the reason for processing the data no longer exists. In some cases, we are required by law to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

Should you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as soon as possible and insofar as there is no obligation to store it.

We will inform you about the specific duration of the respective data processing below, provided we have further information on this.

Rights according to the General Data Protection Regulation

According to Article 13 GDPR, you are entitled to the following rights to ensure that data is processed fairly and transparently:

  • According to Article 15 of the GDPR, you have the right to know whether we are processing data about you. If this is the case, you have the right to receive a copy of the data and to know the following information:
    • For what purpose we are processing;
    • the categories, i.e. the types of data that are processed;
    • who receives this data and if the data is transferred to third countries, how security can be guaranteed;
    • how long the data will be stored;
    • the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;
    • that you can lodge a complaint with a supervisory authority (links to these authorities can be found below);
    • The origin of the data if we have not collected it from you;
    • Whether profiling is carried out, i.e. whether data is automatically evaluated to arrive at a personal profile of you.
  • You have a right to rectification of data according to Article 16 GDPR, which means that we must correct data if you find errors.
  • You have the right to erasure (“right to be forgotten”) according to Article 17 GDPR, which specifically means that you may request the deletion of your data.
  • According to Article 18 of the GDPR, you have the right to restriction of processing, which means that we may only store the data but not use it further.
  • According to Article 19 of the GDPR, you have the right to data portability, which means that we will provide you with your data in a standard format upon request.
  • According to Article 21 GDPR, you have the right to object, which entails a change in processing after enforcement.
    • If the processing of your data is based on Article 6(1)(e) (public interest, exercise of official authority) or Article 6(1)(f) (legitimate interest), you may object to the processing. We will then check as soon as possible whether we can legally comply with this objection.
    • If data is used to conduct direct advertising, you may object to this type of data processing at any time. We may then no longer use your data for direct marketing.
    • If data is used to conduct profiling, you may object to this type of data processing at any time. We may no longer use your data for profiling thereafter.
  • According to Article 22 of the GDPR, you may have the right not to be subject to a decision based solely on automated processing (for example, profiling).

In short, you have rights – do not hesitate to contact the controller listed above with us!

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. For Austria, this is the data protection authority, whose website can be found at https://www.dsb.gv.at/. In Germany, there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The following local data protection authority is responsible for our company:

North Rhine-Westphalia Data Protection Authority

State Commissioner for Data Protection: Bettina Gayk

Address: Kavalleriestraße 2-4, 40213 Düsseldorf, Germany.

Telephone number: 02 11/384 24-0

E-mail address: poststelle@ldi.nrw.de

Website: https://www.ldi.nrw.de/

Security of data processing

To protect personal data, we have implemented both technical and organizational measures. Where possible, we encrypt or pseudonymize personal data. In this way, we make it as difficult as possible, within the scope of our possibilities, for third parties to infer personal information from our data.

Article 25 of the GDPR refers to “data protection through technical design and data protection-friendly default settings” and thus means that both software (e.g., forms) and hardware (e.g., access to the server room) are always designed with security in mind and that appropriate measures are taken. In the following, we will go into more detail on specific measures, if necessary.

TLS encryption with https

TLS, encryption and https sound very technical and they are. We use HTTPS (Hypertext Transfer Protocol Secure stands for “secure hypertext transfer protocol”) to transfer data over the internet in a tap-proof way.

This means that the complete transmission of all data from your browser to our web server is secured – no one can “listen in”.

Thus, we have implemented an additional layer of security and fulfill data protection by design of technology (Article 25(1) GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.

You can recognize the use of this protection of data transmission by the small lock symbol at the top left of the browser, to the left of the Internet address (e.g., beispielseite.de) and the use of the scheme https (instead of http) as part of our Internet address.

If you want to know more about encryption, we recommend a Google search for “Hypertext Transfer Protocol Secure wiki” to get good links to further information.

Communication

Communication summary:

👥 Affected parties: anyone who communicates with us by phone, email, or online form.

📓 Data processed: e.g. telephone number, name, e-mail address, form data entered. You can find more details on this in the respective contact type used.

🤝 Purpose: Handling of communication with customers, business partners, etc.

📅 Storage period: Duration of the business case and legal requirements.

⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. b GDPR (contract), Art. 6 para. 1 lit. f GDPR (legitimate interests).

If you contact us and communicate by phone, e-mail or online form, personal data may be processed.

The data is processed for the handling and processing of your question and the related business transaction. The data will be stored for the same period of time or as long as required by law.

Persons concerned

All those who seek contact with us via the communication channels provided by us are affected by the aforementioned processes.

Telephone

When you call us, the call data is stored pseudonymously on the respective terminal device and with the telecommunications provider used. In addition, data such as name and telephone number may subsequently be sent by e-mail and stored for the purpose of responding to your inquiry. The data is deleted as soon as the business case has been closed and legal requirements permit.

E-mail

If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone,…) and data is stored on the e-mail server. The data will be deleted as soon as the business case has been closed and legal requirements allow it.

Online forms

If you communicate with us using online forms, data is stored on our web server and may be forwarded to an e-mail address of ours. The data will be deleted as soon as the business case has been terminated and legal requirements permit.

Legal basis

The processing of data is based on the following legal bases:

  • Art. 6 para. 1 lit. a GDPR (consent): You give us your consent to store your data and to use it for purposes related to the business case;
  • Art. 6 para. 1 lit. b GDPR (contract): there is a need for the performance of a contract with you or a processor such as the telephone provider or we need to process the data for pre-contractual activities, such as the preparation of an offer;
  • Art. 6 para. 1 lit. f GDPR (Legitimate Interests): we want to operate customer inquiries and business communication in a professional framework. For this purpose, certain technical facilities such as e-mail programs, exchange servers and mobile operators are necessary in order to be able to operate the communication efficiently.

Web hosting introduction

Web hosting summary:

👥 Parties concerned: Visitors to the website.

🤝 Purpose: professional hosting of the website and securing its operation.

📓 Processed data: IP address, time of website visit, browser used and other data. More details can be found below or with the respective web hosting provider used.

📅 Storage period: depending on the respective provider, but usually 2 weeks.

⚖️ Legal basis: Art. 6 para. 1 lit.f GDPR (Legitimate Interests).

What is web hosting?

When you visit websites these days, certain information – including personal data – is automatically created and stored, including on this website. This data should be processed as sparingly as possible and only with justification. By website, by the way, we mean the entirety of all web pages on a domain, i.e. everything from the home page (homepage) to the very last subpage (like this one). By domain, we mean, for example, example.de or sampleexample.com.

If you want to view a website on a screen, you use a program called a web browser to do it. You probably know some web browsers by name: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari.

This web browser needs to connect to another computer where the website’s code is stored: the web server. Running a web server is a complicated and costly task, which is why this is usually done by professional providers, the providers. These offer web hosting and thus ensure reliable and error-free storage of website data.

When the browser on your computer (desktop, laptop, smartphone) connects and during data transfer to and from the web server, personal data may be processed. On the one hand, your computer stores data, and on the other hand, the web server also needs to store data for a while to ensure proper operation.

Why do we process personal data?

The purposes of data processing are:

Professional hosting of the website and securing its operation

To maintain operational and IT security

Anonymous evaluation of access behavior to improve our offer and, if necessary, to prosecute or pursue claims

What data is processed?

Even while you are visiting our website right now, our web server, which is the computer on which this website is stored, usually automatically stores data such as

  • the complete Internet address (URL) of the website you are visiting
  • browser and browser version (e.g. Chrome 87)
  • the operating system used (e.g. Windows 10)
  • the address (URL) of the previously visited page (referrer URL) (e.g. https://www.beispielquellsite.de/vondabinichgekommen.html/)
  • the host name and IP address of the device being accessed (e.g. COMPUTERNAME and 194.23.43.121)
  • date and time
  • in files, the so-called web server log files

How long is data stored?

As a rule, the above data is stored for two weeks and then automatically deleted. We do not pass on this data, but we cannot rule out the possibility that this data may be viewed by the authorities in the event of unlawful conduct.

In short, your visit is logged by our provider (company that runs our website on special computers (servers)), but we do not share your data without your consent!

Legal basis

The lawfulness of the processing of personal data in the context of web hosting results from Art. 6 (1) lit. f GDPR (protection of legitimate interests), because the use of professional hosting with a provider is necessary to present the company on the Internet in a secure and user-friendly manner and to be able to pursue attacks and claims from this if necessary.

Between us and the hosting provider there is usually a contract on commissioned processing pursuant to Art. 28 f. GDPR, which ensures compliance with data protection and guarantees data security.

All-Inkl Privacy Policy

We use All-Inkl, a web hosting provider among others, for our website. The service provider is the German company ALL-INKL.COM – Neue Medien Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany. You can learn more about the data processed by using All-Inkl in the privacy policy at https://all-inkl.com/datenschutzinformationen/.

Blogs and Publication Media Introduction

Blogs and Publication Media Privacy Policy Summary:

👥 Data subjects: Visitors to the website.

🤝 Purpose: Presentation and optimization of our service performance as well as communication between website visitors, security measures and administration.

📓 Processed data: Data such as contact details, IP address and published content.

More details can be found at the tools used.

📅 Storage duration: depending on the tools used.

⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests), Art. 6 para. 1 p. 1 lit. b. GDPR (contract)

What are blogs and publication media?

We use blogs or other communication media on our website, with which we can communicate with you on the one hand and you can also communicate with us on the other hand. In the process, data from you may also be stored and processed by us. This may be necessary so that we can present content appropriately, communication works and security is increased. In our data protection text, we generally go into what data can be processed from you. Exact details on data processing always also depend on the tools and functions used. In the privacy notices of the individual providers, you will find precise information about data processing.

Why do we use blogs and publication media?

Our biggest concern with our website is to provide you with interesting and exciting content and at the same time your opinions and content are important to us. That is why we want to create a good interactive exchange between us and you. With various blogs and publication options we can achieve exactly that. For example, you can write comments on our content, comment on other comments or, in some cases, write posts yourself.

What data is processed?

Exactly what data is processed always depends on the communication functions we use. Very often, IP address, username and the published content are stored. This is done primarily to ensure security protection, to prevent spam and to be able to take action against illegal content. Cookies can also be used for data storage. These are small text files that are stored with information in your browser. You can find more details about the collected and stored data in our individual sections and in the privacy policy of the respective provider.

Duration of data processing

We will inform you about the duration of data processing below, provided we have further information on this. For example, contribution and comment functions store data until you revoke the data storage. In general, personal data is only stored for as long as is absolutely necessary for the provision of our services.

Right of objection

You also have the right and the possibility to revoke your consent to the use of cookies or third-party communication tools at any time. This works either via our cookie management tool or via other opt-out functions. For example, you can also prevent data collection through cookies by managing, deactivating or deleting cookies in your browser.

Since cookies may also be used with publication media, we also recommend that you read our general privacy policy on cookies. To find out exactly what data is stored and processed by you, you should read the privacy statements of the respective tools.

Legal basis

We use the communication tools mainly on the basis of our legitimate interests (Art. 6 (1) lit. f GDPR) in fast and good communication with you or other customers, business partners and visitors. Insofar as the use serves the settlement of contractual relationships or their initiation, the legal basis is furthermore Art. 6 para. 1 p. 1 lit. b. GDPR.

Certain processing, in particular the use of cookies and the use of comment or message functions, require your consent. If and insofar as you have consented that data from you can be processed and stored by integrated publication media, this consent is considered the legal basis for data processing (Art. 6 para. 1 lit. a GDPR). Most of the communication functions we use set cookies in your browser to store data. That is why we recommend that you read our privacy text about cookies carefully and view the privacy policy or cookie policy of the respective service provider.

You can find out information about specific tools – if available – in the following sections.

WordPress emojis privacy policy

We also use so-called emojis and smilies on our blog. What emojis are exactly, we probably do not need to explain here in more detail. You know these laughing, angry or sad faces. They are graphic elements or files that we provide and are loaded from another server. Service provider for retrieving WordPress emojis and smilies is Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. This third-party provider stores your IP address in order to be able to transmit the emoji files to your browser.

WordPress also processes data from you in the USA, among other places. We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may be accompanied by various risks to the legality and security of data processing.

As a basis for data processing with recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway, thus especially in the USA) or a data transfer there, WordPress uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 GDPR). Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, WordPress undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here, among other places: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

The Data Processing Agreements, which correspond to the standard contractual clauses, can be found at https://wordpress.com/support/data-processing-agreements/.

To learn more about the data processed through Automattic’s use, please see the Privacy Policy at https://automattic.com/privacy/.

Content Delivery Networks Introduction

Content Delivery Networks Privacy Policy Summary:

👥 Data subjects: Visitors to the website.

🤝 Purpose: Optimization of our service performance (in order to load the website faster).

📓 Data Processed: Data such as your IP address.

You can find more details below and in the individual privacy texts.

📅 Storage period: most of the time the data is stored until it is no longer needed for the performance of the service

⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests).

What is a content delivery network?

We use a so-called content delivery network on our website. In most cases, such a network is simply called a CDN. A CDN helps us to load our website quickly and smoothly, regardless of your location. In the process, your personal data is also stored, managed and processed on the servers of the CDN provider used. In the following, we will go into more detail about the service and its data processing. You will find detailed information on how your data is handled in the respective provider’s privacy policy.

Each Content Delivery Network (CDN) is a network of regionally distributed servers that are all connected via the Internet. Via this network, website content (especially very large files) can be delivered quickly and smoothly, even during large load peaks. The CDN creates a copy of our website on your servers for this purpose. Since these servers are distributed worldwide, the website can be delivered quickly. Consequently, the data transfer to your browser is significantly shortened by the CDN.

Why do we use a Content Delivery Network for our website?

A fast loading website is part of our service. Of course, we know how annoying it is when a website loads at a snail’s pace. Most of the time, people even lose patience and look for the distance before the website is fully loaded. Of course, we want to avoid that. That’s why a fast-loading website is a natural part of our website offering. With a Content Delivery Network our website will load much faster in your browser. The use of the CDN is especially helpful if you are abroad, because the website is delivered from a server near you.

What data is processed?

When you request a website or the content of a website and it is cached in a CDN, the CDN forwards the request to the server closest to you and the server delivers the content. Content delivery networks are built so that JavaScript libraries can be downloaded and hosted on npm and Github servers. Alternatively, most CDNs allow WordPress plugins to be loaded if they are hosted on WordPress.org. Your browser may send personal data to the content delivery network we use. This is data such as IP address, browser type, browser version, which web page is loaded or time and date of the page visit. This data is collected and also stored by the CDN. Whether cookies are used for data storage depends on the network used. Please read the data protection texts of the respective service.

Right of objection

If you wish to completely prevent this data transfer, you can install a JavaScript blocker (see for example https://noscript.net/) on your PC. Of course, our website will then no longer be able to offer the usual service (such as fast loading speed).

Legal basis

If you have consented to the use of a content delivery network, the legal basis for the corresponding data processing is this consent. According to Art. 6 Para. 1 lit. a GDPR (consent), this consent constitutes the legal basis for the processing of personal data as may occur during the collection by a Content Delivery Network.

From our side, there is also a legitimate interest in using a content delivery network to optimize our online service and make it more secure. The corresponding legal basis for this is Art. 6 para. 1 lit. f GDPR (Legitimate Interests). Nevertheless, we only use the tool if you have given your consent.

Information on specific content delivery networks – if available – can be found in the following sections.

jsdelivr.com-CDN Privacy Policy

jsdelivr.com-CDN Privacy Policy Summary:

👥 Data subjects: Visitors to the website.

🤝 Purpose: Optimization of our service performance (to make the website load faster).

📓 Data processed: Data such as your IP address, browser type, browser version, which web page is loaded or time and date of page visit.

More details can be found below in this privacy policy.

📅 Storage period: most of the time the data is stored until it is no longer needed for the fulfillment of the service

⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (Consent), Art. 6 para. 1 lit. f GDPR (Legitimate Interests).

What is jsdelivr.com-CDN?

To enable us to deliver our individual web pages to you quickly and flawlessly on all different devices, we use the open source services of jsdelivr.com from the Polish software company ProspectOne, Królewska 65A/1, 30-081, Kraków, Poland. This is a content delivery network (CDN). This is a network of regionally distributed servers connected via the Internet. This allows content, especially large files, to be delivered quickly and optimally, even during large load peaks.

Why do we use jsdelivr.com-CDN?

Of course, we want to provide you with a comprehensive and well-functioning service with our website. This also includes a fast website. With jsdelivr.com-CDN our website can load much faster at your site. The use of jsdelivr.com-CDN will be especially helpful for users from abroad, because here the site can be delivered from a server nearby.

What data is processed by jsdelivr.com-CDN?

jsDelivr is built to download JavaScript libraries hosted on npm and Github servers. However, WordPress plugins can also be loaded, as long as they are hosted on https://wordpress.org/. In order to provide this service, your browser may send personal data to jsdelivr.com. jsDelivr may thus collect and store user data such as IP address, browser type, browser version, which web page is loaded or time and date of page visit. The privacy policy of jsdelivr.com explicitly states that the company does not use cookies or other tracking services.

How long and where is the data stored?

jsDelivr has servers distributed in different countries and your data may be stored outside the European Economic Area. jsDelivr retains personal data processed on our behalf for as long as necessary to provide services offered, as necessary to comply with legal obligations, resolve disputes and enforce agreements.

Right to object

You always have the right to access, rectify and delete your personal data. If you have any questions, you can also contact responsible persons of jsdelivr.com-CDN at any time.

If you wish to prevent this data transfer, you can install a JavaScript blocker (see for example https://noscript.net/). Please note, however, that this will prevent the website from providing the usual service (such as fast loading speed).

Legal basis

If you have consented to jsdelivr.com-CDN being used, the legal basis of the corresponding data processing is this consent. According to Art. 6 Para. 1 lit. a GDPR (consent), this consent constitutes the legal basis for the processing of personal data, as may occur during the collection by jsdelivr.com-CDN.

From our side, there is also a legitimate interest in using jsdelivr.com-CDN to optimize our online service and make it more secure. The corresponding legal basis for this is Art. 6 para. 1 lit. f GDPR (Legitimate Interests). Nevertheless, we only use the tool if you have given your consent.

For more information on data processing by the software service jsDelivr, please refer to the company’s privacy policy at https://www.jsdelivr.com/terms/privacy-policy-jsdelivr-net.

Video Conferencing & Streaming Introduction

Video Conferencing & Streaming Privacy Policy Summary:

👥 Data subjects: users who use our video conferencing or streaming tool.

🤝 Purpose: communication and presentation of content.

📓 Data Processed: Access statistics that include data such as name, address, contact details, email address, phone number or your IP address. More details can be found with the respective video conferencing or streaming tool used.

📅 Storage duration: depending on the video conferencing or streaming tool used.

⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests), Art. 6 para. 1 lit. b GDPR (contract).

What are video conferencing & streaming?

We use software programs that enable us to hold video conferences, online meetings, webinars, display sharing and/or streamings. In a videoconference or streaming, information is transmitted simultaneously via sound and moving image. With the help of such video conferencing or streaming tools, we can communicate with customers, business partners, clients and also employees quickly and easily over the Internet. Of course, we pay attention to the specified legal framework when selecting the service provider.

Basically, third-party providers can process data as soon as you interact with the software program. Third-party providers of the video conferencing or streaming solutions use your data and metadata for different purposes. For example, the data helps to make the tool more secure and to improve the service. Most of the time, the data may also be used for the third-party provider’s own marketing purposes.

Why do we use video conferencing & streaming on our website?

We want to communicate with you, with our customers and business partners also digitally in a fast, uncomplicated and secure way. This works best with video conferencing solutions that are very easy to use. Most tools also work directly via your browser and after just a few clicks you are right in the middle of a video meeting. The tools also offer helpful additional features such as a chat and screensharing function or the ability to share content between meeting participants.

What data is processed?

When you participate in our video conference or in a streaming, data about you is also processed and stored on the servers of the respective service provider.

Exactly what data is stored depends on the solutions used. Each provider stores and processes different and varying amounts of data. But as a rule, most providers store your name, address, contact data such as your e-mail address or phone number, and your IP address. Furthermore, information about the device you are using, usage data such as which websites you visit, when you visit a website or which buttons you click on may also be stored. Data shared within the video conference (photos, videos, texts) may also be stored.

Duration of data processing

We will inform you about the duration of data processing below in connection with the service used, provided we have further information on this. In general, we process personal data only as long as it is strictly necessary for the provision of our services and products. It may be that the provider stores data from you according to its own specifications, over which we then have no influence.

Right of objection

You always have the right to information, correction and deletion of your personal data. If you have any questions, you can also contact persons responsible for the video conferencing or streaming tool used at any time. Contact details can be found either in our specific privacy policy or on the website of the relevant provider.

You can delete, disable or manage cookies that providers use for their functions in your browser. Depending on which browser you use, this works in different ways. Please note, however, that all functions may then no longer work as usual.

Legal basis

If you have consented that data from you can be processed and stored by the video or streaming solution, this consent is considered the legal basis of the data processing (Art. 6 (1) lit. a GDPR). In addition, we may also offer a video conference as part of our services if this has been contractually agreed with you in advance (Art. 6 (1) lit. b GDPR). In principle, your data will also be stored and processed on the basis of our legitimate interest (Art. 6 (1) lit. f GDPR) in fast and good communication with you or other customers and business partners, but only if you have at least consented to this. Most video or streaming solutions also set cookies in your browser to store data. Therefore, we recommend that you read our privacy text about cookies carefully and view the privacy policy or cookie policy of the respective service provider.

For information on specific video conferencing and streaming solutions, please refer to the following sections, if available.

Microsoft Teams Privacy Policy

We use Microsoft Teams, an online meeting and video conferencing service, on our website. The service provider is the American company Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Microsoft also processes data from you in the USA, among other places. We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may be associated with various risks to the legality and security of data processing.

As a basis for data processing at recipients located in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or a data transfer there, Microsoft uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 GDPR). Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, Microsoft undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the United States. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here, among other places: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

More information about Microsoft’s standard contractual clauses can be found at https://docs.microsoft.com/en-us/compliance/regulatory/offering-eu-model-clauses

To learn more about the data processed by using Microsoft, see the privacy policy at https://privacy.microsoft.com/de-de/privacystatement

TeamViewer Privacy Policy

We use TeamViewer, a service for web conferencing and remote maintenance, on our website. The service provider is the German company TeamViewer Germany GmbH, Bahnhofsplatz 2, 73033 Göppingen, Germany. You can learn more about the data processed through the use of TeamViewer in the Privacy Policy at https://www.teamviewer.com/de/datenschutzerklaerung/

Miscellaneous Introduction

Miscellaneous Privacy Policy Summary:

👥 Data subjects: Visitors to the website.

🤝 Purpose: Improving the user experience.

📓 Data Processed: Which data is processed depends largely on the services used. Mostly it is IP address and/or technical data. You can find more details about this in the respective tools used.

📅 Storage duration: depends on the tools used.

⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (Consent), Art. 6 para. 1 lit. f GDPR (Legitimate Interests).

What falls under “Other”?

The category “Other” includes those services that do not fit into one of the above categories. These are usually various plugins and embedded elements that enhance our website. As a rule, these functions are obtained from third-party providers and integrated into our website. For example, these are web search services such as Algolia Place, Giphy, Programmable Search Engine, or online services for weather data such as OpenWeather.

Why do we use other third-party providers?

We want our website to provide you with the best web experience in our industry. For a long time, a website has been more than just a business card for companies. It is a place to help you find what you are looking for. In order to always make our website more interesting and helpful for you, we use various third-party services.

What data is processed?

Whenever elements are integrated into our website, your IP address is transmitted to the respective provider, stored and processed there. This is necessary because otherwise the content will not be sent to your browser and consequently will not be displayed accordingly. It may also happen that service providers also use pixel tags or web beacons. These are small graphics on websites that can record a log file and also create analyses of this file. With the information obtained, providers can improve their own marketing efforts. In addition to pixel tags, such information (such as which button you click or when you visit which page) can also be stored in cookies. In addition to analysis data about your web behavior, technical information such as your browser type or operating system can also be stored in them. Some providers may also link the data obtained with other internal services or with third-party providers. Each provider handles your data differently. Therefore, we recommend that you carefully read the privacy statements of the respective services. As a matter of principle, we endeavor to use only services that handle the issue of data protection very carefully.

Duration of data processing

We will inform you about the duration of data processing below, provided we have further information on this. In general, we only process personal data for as long as is absolutely necessary for the provision of our services and products.

Legal basis

If we ask for your consent and you also consent that we may use the service, this is considered the legal basis for the processing of your data (Art. 6 para. 1 lit. a GDPR).  In addition to the consent, there is a legitimate interest on our part to analyze the behavior of website visitors and thus to improve our offer technically and economically. The legal basis for this is Art. 6 para. 1 lit. f GDPR (Legitimate Interests). Nevertheless, we only use the tools if you have given your consent.

Information on the specific tools, you will receive – if available – in the following sections.

Google Fonts Local Privacy Policy

On our website, we use Google Fonts from the company Google Inc. The company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for the European region. We have embedded the Google Fonts locally, i.e. on our web server – not on Google’s servers. As a result, there is no connection to Google servers and thus no data transfer or storage.

What are Google Fonts?

Google Fonts used to be called Google Web Fonts. This is an interactive directory of over 800 fonts that Google provides free of charge. With Google Fonts, you could use fonts without uploading them to your own server. However, in order to prevent any information transfer to Google servers in this regard, we have downloaded the fonts to our server. This way we act privacy compliant and do not send any data to Google Fonts.

All texts are protected by copyright.

Source: Created with AdSimple’s privacy generator. Translated to English.